Privacy Policy

Effective Date: July 2025

Calls Point (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://callspoint.com (the “Website”).

By using our Website, you agree to the practices described in this policy.

1. Who We Are

Calls Point is a provider of call center and digital business support services for companies worldwide. We operate the website https://callspoint.com.

If you have questions about this policy, you can contact us through our Contact Page.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

You may voluntarily provide:

• Name

• Email address

• Phone number

• Company name

• Any information submitted via contact forms, comments, or service inquiries

b) Automatically Collected Information

When you visit our website, we automatically collect certain data:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website

• Pages visited and time spent

• Date and time of access

This information helps us improve website performance, security, and user experience.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide services

• Improve website functionality and content

• Communicate with you regarding services or updates

• Prevent fraud, abuse, and security threats

• Comply with legal obligations

• Display relevant advertisements (including through Google AdSense)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience.

What Are Cookies?

Cookies are small text files stored on your device to help websites function efficiently.

Types of Cookies We Use

• Essential Cookies – Required for website functionality

• Performance Cookies – Help us analyze site usage

• Functional Cookies – Remember user preferences

• Advertising Cookies – Used to show relevant ads

You can control cookies through your browser settings.

5. Google AdSense & Third-Party Advertising

We use Google AdSense to serve advertisements.

Google may use cookies, including the DoubleClick cookie, to:

• Serve ads based on your visits to this and other websites

• Measure ad performance

• Provide personalized advertising

Google and its partners may collect and use data such as:

• IP address

• Browser information

• User interactions with ads

Users may opt out of personalized advertising by visiting Google Ads Settings.

For more details, please review Google’s advertising privacy policies.

6. Embedded Content from Other Websites

Articles on our website may include embedded content (videos, images, social posts, etc.). Embedded content behaves the same as if you visited the external website directly. These third-party websites may collect data and use cookies independently.

7. Comments

When visitors leave comments, we collect:

• Data entered in the comment form

• IP address

• Browser information

This helps with spam detection and security.

8. Media Uploads

If you upload images, avoid including location data (EXIF GPS), as visitors can extract this information.

9. Who We Share Your Data With

We do not sell your personal data.

We may share data with:

• Hosting providers

• Email service providers

• Analytics services

• Advertising partners (like Google)

• Spam detection services

All third parties are required to handle data securely.

10. Data Retention

We retain data:

• As long as necessary to provide services

• To comply with legal obligations

• For security and fraud prevention

Comments may be stored indefinitely for moderation purposes.

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no online transmission is 100% secure.

12. Your Data Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent

• Object to data processing

You can request this by contacting us.

13. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

14. International Users

If you access our website from outside our operating country, your data may be transferred and processed in other countries where data protection laws may differ.

15. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us via our website contact page.